Refund policy

We will refund your money if the product is defective or if you receive an item that is clearly different from what you ordered.
*Please contact us within 5 days of receiving the merchandise.
*If you do not receive a reply within 3 business days, please contact us again.

Please note that refunds will not be made in the following cases
・Returns for the customer's own reason (e.g., the product was different from the image)
・If more than 6 days have passed since the product arrived
・Products that have been used, altered, washed, or cleaned
・Products that have smells, stains, or scratches caused by the customer.

If you would like a refund, please contact us at the email address below with a photo of the defective part.
When contacting us, please write "Refund" in the subject line and your name, order date and time, and product name in the body of the message.

Please make sure that you can receive the following domain name, as it is possible that your e-mail may not reach us properly due to spam filtering by domain restrictions.

peakblue965@gmail.com

Please note that some e-mail services, e-mail software, anti-virus software, etc. may recognize your e-mail as spam and not deliver it correctly.
(especially for users of free e-mail services such as Hotmail).

If this is the case, please check your junk mail folder or check the settings of your service or software.